Answers to your questions about Big Mountain Heli Tour adventures in Central Oregon.

We fly three different helicopter types to best suit your needs. Our three passenger R-44 is the most modern helicopter flown in Bend and offers the best value and viewing opportunities. We also offer larger four passenger Bell Ranger and six passenger Bell Long Ranger aircraft on demand. All our aircraft are maintained at our own facilities at the Bend airport.

Guests over 18 must bring valid photo identification for check-in. Cameras and video cameras are recommended, as well as sunglasses and sunscreen based on the flight type and the time of year. Most of our flights enjoy cell service so feel free to post and tweet your flight. Comfortable clothing and shoes are highly recommended. Remember, Bend is a multi season destination so always come prepared

Yes it is. Big Mountain Heli Tours chose to make all flights private. Some helicopter companies treat their clients as numbers mixing and matching guests on each flight. We want your flight and your Central Oregon heli adventures to be memorable and unique. When you book your flight in any of our aircraft you choose who flies up to the aircraft max guest number and weight limit. This is your helicopter and pilot, enjoy!

Big Mountain Heli Tours offer seasonal shuttle service to the Bend Airport just 20 minutes from downtown Bend. Our shuttle service starts in June and runs until the end of October each year. During the winter months you can drive our base at the Bend Airport, or have your hotel shuttle take you there. The Bend Airport has full facilities when you arrive.

Yes we do. For an extra charge your helicopter pilot will pick you up and drop you off at leading resorts in Bend. No shuttle, no driving, just personalized service to and from where you are staying. This is a perfect option for wedding/proposal flights, wine tasting flights, corporate events and more. When you book this option we’ll take care of all the rest and ensure your resort gets you to our approved landing site in time.

Big Mountain Heli Tours operational partner is Leading Edge Aviation based at the Bend Airport. Leading Edge Aviation provides a wide range of services including airplane and helicopter flight training, avionics installation and servicing, new/used helicopter sales, Full Service FBO, aircraft maintenance, charters and commercial helicopter operations.

Leading Edge has adopted Safety Management Systems as a way to ensure the well being of our employees and guests while guaranteeing the longevity of their business. LEA is a diverse locally owned and operated company, operating under part 141, 135 and 145 FAA requirements. LEA maintains an impeccable flight and employee safety record.

Big Mountain Heli Tours prides itself in being the only local helicopter excursion company in Central Oregon. Our guests are treated to a locals eye view of the stunning Cascades Ranges, lakes, rivers and secret locations here in Central Oregon that can only be seen by helicopter. You will be met at our Bend Airport location front desk by your pilot and your adventure begins from there. The seating arrangement is determined by the pilot based on the passengers’ weights. Big Mountain Heli Tours is located at the Bend Airport, just 20 minutes from the city. This is your flight, please ask us in advance if there’s anything special we can do for you, or if your pilot can help you in any way.

Big Mountain Heli Tours suggests you bring your smartphones and cameras to record your flight. You can always ask your pilot to circle back (as safety allows) to capture all that Central Oregon has to offer. Our helicopters are not equipped with an exterior camera as some operations are. We believe in a single pricing option for our guests and do not believe in up selling images and video to our guests. If requested we can have a professional photographer join you on your flight. Let us know what you need in advance and we’ll make it happen.

The Federal Department of Transportation has banned Samsung Galaxy Note 7 phones from all aircraft. The Samsung Galaxy Note 7 device is considered a forbidden hazardous material and individuals may not transport the device on their person, in carry-on baggage, in checked baggage, or as air cargo on flights to, from, or within the United States. If passengers attempt to evade the ban, the phones may be confiscated and passengers may face criminal prosecution and fines. These phones are potentially lethal to aircraft operation, do not have them in your possession please.

Never! Big Mountain Heli Tours offers a generous 48 hour cancellation policy with full refund. Exceptions are Corporate and Bespoke tours. Thirty and sixty minute flights cancelled after 48 hrs will be converted to a one year gift certificate sent to you via email. Big Mountain Heli Tours and Leading Edge Aviation reserve the right to cancel tours at any time. All canceled tours will be converted to a one year gift certificate sent to you via email, we will do our best to reschedule your tour first as soon as weather, or operational delays have been cleared.

Hotmail, me.com, Yahoo! and Google email addresses are very popular and as a result receive a large amount of spam, or junk email. For this reason they have junk mail filters that in some cases only allow those email addresses that are in your address book to arrive in your inbox. For this reason it is important that staff@flycascades.com is added to your address book so that you receive any booking information or other important emails from us that relate to any tour you have booked online with us. If you should not receive an email within 24 hours we suggest contacting our reservation department at 1-541-668-7670 we are open from 8am to 9pm every day of the week.

We sure do! Our company is founded on private flight, this is your helicopter and your adventure what can we do to make it better for you? From extra flight hops added to local vineyards, to a more personalized flight route to loom down on your house or ranch we can arrange it for you. Need champagne delivered to the Bend Airport for a proposal flight? We got it! Want to doors taken off for professional photography at sunset? No problem. Just let us know in advance we’re here to help call us at 1-541-668-7670.

Prices and schedules are subject to change without notice. A 48-hour cancellation notice is required; no-shows at the time of departure will be charged in full and will not receive a refund. All times are approximate. Group and corporate/bespoke terms may vary depending on booking time and the number of guests. The maximum weight limit per person is 300 lbs. Children under the age of 5 yrs cannot fly.

Yes. To fly and be accommodated, you will need to have a collapsible wheelchair with removable wheels. You must also be accompanied by someone who can assist you with boarding and disembarking the aircraft. Big Mountain Heli Tours and Leading Edge Aviation are ADA compliant.

Yes, pregnant women fly with Big Mountain Heli Tours often. We always recommend checking with your doctor first before you book your flight with us, when in doubt, came another time.

All day when the weather is above 9000 feet. First flights depart in winter at 9am and 7am in summer. Our sunset tours are very popular in summer so book well in advance. Booking a heli adventure in Central Oregon depends on what else you have planned for your day that’s why we have lots of flight dates and times

Yes we do and we’re building more each season. Join us for our Yoga Heli Retreats, or Corporate Retreats. We also offer private heli drop in camping sites on private lands, and a host of additional bespoke heli services, if you can dream it, we can service it.

Yes, Big Mountain Heli Tours is open 365 days a year.

Yes we do. Our operations staff from our CEO to your pilot are Bend and Central Oregon residents first and foremost. This is our home and when we’re not showcasing our backyard to our guests we’re playing it. As such we are setting aside 3% of each flight or $5.00 per flight per person to projects here in Central Oregon. From Whychus Creek restoration to new trail building efforts in the Deschutes National Forest. In addition we donate a number of scenic flights and heli lift opportunities to local NGO’s. Our operations partner, Leading Edge Aviation, currently provides contract charter and on demand charter helicopter services for The State of Oregon, State of Oregon Dept. of Forestry,  Oregon State Fish and Wildlife Service, Deschutes County Sheriff’s Office, Deschutes County Search and Rescue, City of Bend and City of Redmond and Jefferson and Crook County. Leading Edge also provided services for US Department of Agriculture (USFS) Department of Interior (Bureau of Land Management) US Fish & Wildlife, USGS and Department of Defense. We’re always looking for new partnerships to help make this region even better for guests and locals alike.

We suggest making your reservation at least two weeks ahead of time so you can ensure the date and time you want is available as we typically sell out in the busy summer and winter months.